We do not accept refunds and exchanges.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
According to USPS, Priority Mail is not guaranteed, and therefore the delivery timeframe of your order can be anywhere from 3-5 days (after the 24 hours needed for our packaging and shipping).
Please note that SPAGnVOLA does not support USPS Express Delivery at this time.
To ensure that your chocolates arrive at the time you desire, please take into account that the US Mail can take up to five days to deliver and place your order counting backwards from the worst case date. SPAGnVOLA cannot be held responsible for the vagaries of the US Postal Service.